Archives: FAQs

Can I track my recovery progress in the FRISK App?

Discuss the progress of your recovery with your physiotherapist. Your personalised exercises may be available via the app, but do not automatically rely on progress reports or exercise statistics. Your therapist can explain which features are available for your exercise programme.

Do I get reminders for my appointments through the app?

Yes, the app can send you push notifications as reminders for your appointments.

Can I use the FRISK App without an internet connection?

An internet connection is required to retrieve and update data. Do not assume that your exercise programme will automatically be available offline. If necessary, ask your therapist for an alternative exercise plan if you do not have a reliable internet connection.

Can I reschedule my appointments via the FRISK App?

The app allows you to manage your appointments. Please cancel an appointment at least 24 hours in advance. If you are unable to change or cancel your appointment, please contact the practice. A charge may apply for late cancellations or no-shows.

What should I do if the app does not work?

Close the app completely and restart. If this does not work, uninstall and reinstall the app. If the problem persists, contact our front office.

Is my data secure in the FRISK App?

Lees in onze privacyverklaring hoe FRISKFYSIO Amstelveen persoonsgegevens verwerkt. Bij het gebruik van een app kunnen ook technische dienstverleners betrokken zijn. Welke gegevens worden verwerkt en met wie ze worden gedeeld, moet blijken uit de toepasselijke privacyinformatie; de AVG betekent niet dat gegevens nooit met een dienstverlener worden gedeeld. Gebruik een beveiligde telefoon en deel…

Can I turn push notifications from the app on or off?

Yes, you can enable or disable push notifications for the FRISK App in your phone’s settings.

Does the FRISK App also work on tablets?

The Apple App Store states that the app is compatible with iPhone and iPad. For Android, you can check on Google Play whether your tablet is compatible with the current version of the app. Availability also depends on your operating system and device.

What can I do with the FRISK App?

Via de FRISK App kunt u onder meer afspraken beheren, uw persoonlijke oefeningen bekijken, de webshop bereiken en contactinformatie van de praktijk vinden. Welke persoonlijke informatie zichtbaar is, hangt af van de gekoppelde diensten en uw toegang. Bekijk de informatie op onze FRISK App-pagina.

How do I download the FRISK App?

The app is available in both the Apple App Store and the Google Play Store. Search for 'FRISKFYSIO' and install the app for free.