What happens if I arrive late for a treatment?
If you arrive late, your treatment time may be shortened or cancelled altogether. Please contact us if you wish to reschedule your appointment.
Can I request a trial class for Physio Fitness?
Yes, you can book a taster session for Fysio Fitness. Please get in touch with us for more information.
Are there any special measures because of COVID-19?
We follow all recommended measures against COVID-19 to ensure a safe environment.
Can I share my subscription with someone else?
No, a subscription is personal and cannot be shared with others.
How long does an average physiotherapy session take?
The duration depends on the type of appointment, for example an initial consultation, a treatment or a specific procedure. Please check your appointment confirmation or ask when booking how much time you need to set aside. This will help you avoid assuming a general duration that may not apply to your appointment.
Can I temporarily pause my subscription?
Yes, you can temporarily pause your subscription. Please get in touch to arrange this.
Are there any special discounts for students or senior citizens?
Please check the current offers and terms and conditions for the product or subscription in the online shop. A student or senior citizen discount only applies if it is explicitly offered. If in doubt, please contact the front office before making a purchase.
Does FRISKFYSIO Amstelveen offer group sessions or only one-to-one treatments?
We offer both individual treatments and group sessions. Please check with us for the current offer.
How can I cancel an appointment?
Geef een annulering minimaal 24 uur vóór uw afspraak door via de beschikbare afspraakroute of neem contact op met de praktijk. Bij te laat afzeggen of niet verschijnen kan 100% van het tarief in rekening worden gebracht. De zorgverzekeraar vergoedt deze kosten niet. Zie onze tarieven en annuleringsinformatie.
Do I need a referral for physiotherapy?
No, a referral is not compulsory, but some insurers may ask for it.
